Visa Platinum
Stand out and express yourself
Card Features
Frequently Asked Questions FAQs
These cards are offered to bank customers as a convenient option within a predetermined limit. The card comes with a variety of privileges and exclusive discounts for the cardholder, along with added advantages for travel, entertainment, and online shopping.
- Download the Visa Airport Companion (VAC) app and complete the registration process using the eligible card.
- Find participating lounges and additional information regarding lounge access. Cardholders can select the airport they wish to view the available lounges and check all the details.
- Show your digital membership (QR CODE) at the airport to access the lounge, which is displayed through the membership button in the app.
- Accessing the lounges using the customer’s physical Visa card is not allowed. To access the lounges, the app must be downloaded, and the digital membership (QR CODE) must be presented.
- Internet access is required the first time to log into the app and register your information. Internet is also needed initially when setting up the app for offline access. Once the offline feature is activated, cardholders can access their QR membership code even without an internet connection.
- Cardholders are not allowed to enter the same selected lounge more than once within three hours. Additionally, the name in the app must match the name on the passport to allow lounge access.
- The customer must inform the bank of their travel plans via the call center to ensure the card's validity and functionality.
- Ensure that the destination country is not on the blacklist of Bank of Palestine.
- If the destination country is blacklisted, the customer must visit the nearest branch before traveling. The card can be activated for use in the destination country at the customer's risk, and a new card will be issued upon return.
It is a procedure to protect online purchases through your bank cards issued by Bank of Palestine. When entering your card details for purchase, you will be redirected to a page.
1. A Visa Platinum card allows its holder to access VIP lounges at airports for up to 6 visits per year.
2. The cardholder's initial entry to the lounges is granted without prior conditions.
3. For the cardholder to qualify for the remaining planned visits (the subsequent five visits) to the lounges, the customer must use the card for purchase outside Palestine via point-of-sale terminals or online, at least once per year, with a value of $1 or more.
4. This condition is established 10 days after the purchase date.
5. Should the customer exceed the designated number of visits, accompany non-eligible visitors, access a lounge not covered by Visa, or fail to meet the 10-day window from the purchase date, an entrance fee of $32 per visit will be applied.
- Cards are extended to customers with credit limits that are tailored to align with their credit profiles and financial segments.
- Personal checks, cash collateral, or any other forms of collateral (as per the credit policy).
- Purchase from stores and shops in Palestine and around the world at over 40 million commercial establishments without any commissions.
- Effortlessly and securely shop online using the Triple Field Protection feature.
- Withdraw cash from ATMs spread around the world.
- The card also offers the facility of making purchases internationally, utilizing the 'Wave and Pay' feature (Visa payWave), thereby enhancing your global transaction capabilities.
- Card Features: Access to airport lounges, YQ Meet and Assist service, luxury hotel collection, Avis car rental offers, medical assistance, support while traveling, and discounts on dining.
You can activate it either at the branch or office through our specialized team, or the bank's mobile application.